Employee Engagement on Quality Roundtable

This post is for the ASQ's June 2016 Roundtable Discussion of the following topic:Employee engagement:1). To what extent do organizations—whether your current employer or previous ones–engage employees about the importance of quality?  2). How should companies approach this issue? 3). How can they avoid “sloganeering” and make a real difference?I want to share my personal experience… Read More »

Facing Cultural Barriers by Leaders to Strengthen a Culture of Quality

This blog post is in response to December 2015 ASQ Influential Voices topic “Facing Cultural Barriers by Leaders to Strengthen a Culture of Quality” a guest post  written by Luciana Paulise, the founder of Biztorming Training & Consulting, Argentina at:http://asq.org/blog/2015/11/facing-cultural-barriers-by-leaders-to-strengthen-a-culture-of-quality/Let me share my perspective of 40 years of professional work in observing for-profit and non-profit organisations globally. I… Read More »

Talking To The C-Suite About Quality

This blog post is in response to November 2015 ASQ Influential Voices topic “Talking To The C-Suite About Quality“a guest post  written by Dr. Suresh Gettala, a Director at ASQ India at:http://asq.org/blog/2015/11/talking-to-the-c-suite-about-quality/ In his post Dr. Gettala made the following key points to move quality at C-Suite Level:  The Long Term – Short Term Continuum The… Read More »

Does Mission Matter?

This blog post is in response to September 2015 ASQ Influential Voices topic “Does Mission Matter?”a guest post  written by Pat La Londe, incoming ASQ board chair at:http://asq.org/blog/2015/08/does-mission-matter/I concur with Pat's guest post. Here is my experience around a mission in for-profits, non-profits, and academic teaching in business schools globally.Let me begin with my blog post… Read More »